Sunday, May 9, 2010

Calling All Geeks

Honorshammer needs your help.
Saturday night I was using my computer. I was playing a game not named WoW. All of a sudden I got an error message about and a dialog box asking me if I wanted to use the .Net debugger or another one. I hit cancel. After a few minutes I fired up WoW and noticed it took a very long time to load. The blue bar moved very slowly, and I never actually loaded into the World. Instead I was returned to the character selection screen with a Disconnected from Server message.
So what is the amazing catch all fix for computer woes? You reboot it! So I did and that’s when things really went south.
It took my computer 4 minutes to go from POST to the account selection screen. It usually takes less than a minute. Now I consider myself pretty computer savvy so I started trouble shooting. I checked memory utilization and it’s never over 1G. I have 4G RAM in the system.
The first thing I thought about was I caught some nasty virus. What I did at this point was boot into Safe Mode and run Malwarebytes Anti Malware. It came back reporting my system was clean. I ran Norton Internet Security Virus Scan in normal mode, it came back clean. I ran Adware Smart Scan, it came back clean. I ran Spybot S&D, it came back clean. Finally I ran CCleaner - cleaned temporary files, cookies, recycle bin, registry errors, etc. I rebooted again and no change.
Next I went into MSConfig --> Start up --> removed all entries and rebooted --> no change.
I decided to check the hard drive and ran the diagnostic tool from my hard drive manufacturer, that came back saying all my drives were good. I even went old school and ran chkdsk from a command line.
The next thing I tried was System Restore, but I could not restore to any data point. It would go through its Restore Process, and reboot, but after it came back up, I would receive a message that said it could not restore to the date I selected, and no changes had been made. I tried about a dozen different restore points. None worked. I started looking for stuff that could be blocking it. I went into Norton and turned off no tampering, but I still couldn't restore. I uninstalled Adware and Spybot and tried again, but no luck, I still couldn’t restore. I even disconnected from the internet and went into Norton and turned everything off. Then I tried to restore but again it failed. I tried to restore from Safe Mode, but it wouldn’t restore.
I’m about out of options. I can’t get into WoW.
I’m running a Defrag overnight in hopes that will fix the issue, but I’m not holding out much hope.
At this point, assuming that the defrag doesn’t fix it, I have two options.
Option A) Wipe it and rebuild the OS
Option B) Take it to a computer shop and have them ‘fix it’
Calling the place where I bought it won’t work because I bought it as a pieces/parts off Newegg and assembled it myself. I did say I was somewhat computer savvy. She’s been running like a dream since about December 2008. Either way Honors is on the DL until I can get this fixed.
If you are good with computers and can give me any suggestion to try to get this thing working again, I’d be very interested in your ideas. I'm running a Pentium Dual Core 2.5GHz with 4G ram. My Hard Drive has 60G open space.
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